Privacy policy
Last updated: June 17, 2025
This website is operated by Les Arcadiens, a sole proprietorship (micro-entreprise) founded and managed by Geoffrey Kazmierczak. It allows you to access our products, services, and content as part of a personalized shopping experience. This Privacy Policy explains how we collect, use, and share your personal data when you use our website or services.
Les Arcadiens uses Shopify, the e-commerce platform that enables us to provide our Services. In the event of any discrepancy between our Terms & Conditions and this Privacy Policy, the latter shall prevail with regard to the management of your personal data.
1. Personal Information Collected
We may collect the following types of information:
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Contact details: first name, last name, postal address, email, phone number
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Payment information: credit card, IBAN, payment status
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Account information: login details, preferences, order history
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Browsing data: IP address, browser type, device used
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Interaction history: communications with our customer service, returns, or customer reviews
2. How We Collect Your Data
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When you create an account or place an order
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When you interact with our customer service
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Automatically through your browsing activity (cookies, pixels, etc.)
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Through our partners or service providers (payment, shipping, etc.)
3. Use of Your Data
We use your personal data to:
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Process your orders and payments
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Ship products and manage returns
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Inform you about order updates or new products
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Personalize your experience on our website
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Prevent fraud and secure transactions
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Comply with our legal obligations
4. Data Sharing
We share certain personal data with:
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Shopify (our store hosting provider)
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Logistics and payment service providers
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Marketing partners for targeted advertising (if you have consented)
More information here: Shopify Privacy Policy
5. Cookies and Advertising
We use cookies to improve your browsing experience, monitor performance, and provide tailored content. You can manage cookies through your browser settings or via the consent options on our site.
6. Your Rights
In accordance with the GDPR, you have the following rights:
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Access your data
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Request rectification or deletion
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Data portability
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Object to processing
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Withdraw your consent
To exercise these rights, please contact us using the details below. We may require proof of identity.
7. Minors’ Data
Our website is not intended for children under the age of 15. If you believe a minor has provided us with personal data, please contact us to request its deletion.
8. Data Retention
Your data is retained for as long as necessary to process your order, comply with our legal obligations, or resolve disputes.
9. Security
We implement appropriate security measures to protect your data. However, no system is completely secure. Please avoid transmitting sensitive information through unsecured channels.
10. Changes
This Privacy Policy may be updated at any time. The most recent version is always available on this page, with the update date displayed at the top.
11. Contact
For any request or complaint regarding your personal data:
Les Arcadiens – Geoffrey Kazmierczak
18 Rue d’Hérouville, 14000 Caen, France
📧 contact@lesarcadiens.fr
📞 +33 2 61 53 71 37