Terms of service
Terms of Use
1. Access and User Account
By using our website or making a purchase, you declare that you are of legal age in your country of residence. You may allow minors under your responsibility to use our site.
Access to certain services may require creating a user account. You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.
2. Our Products
Les Arcadiens strives to present its products as accurately as possible. However, colors displayed on-screen may vary depending on devices. Since each piece is 3D-printed and made to order, slight variations may occur.
Product descriptions may be modified without prior notice. We reserve the right to withdraw any product from the website at any time or to limit available quantities.
3. Orders
Any order placed on the website constitutes an offer to purchase, subject to validation by Les Arcadiens. An order is only considered accepted upon receipt of an email confirmation and after payment has been approved.
Before confirming your order, please verify the accuracy of the information entered. Any request for modification or cancellation cannot be guaranteed once the order has been validated.
Returns and refunds are subject to our Return Policy.
4. Prices and Billing
Prices are displayed in euros, including all applicable taxes, excluding shipping fees. Les Arcadiens reserves the right to modify its prices at any time without notice. The invoiced price is the one displayed at the time of the order.
You agree to provide accurate and up-to-date billing information. Payment data is processed through secure systems compliant with current standards.
5. Delivery
Orders are shipped via Colissimo La Poste. Delivery times are indicative only. Les Arcadiens cannot be held responsible for delays caused by the carrier or exceptional circumstances.
6. Intellectual Property
All content on the website (texts, visuals, designs, products, brand) is the exclusive property of Les Arcadiens. Any reproduction, distribution, or use without prior authorization is strictly prohibited.
7. Third-Party Tools
Certain services may include tools provided by third parties. We are not responsible for their operation, security, or terms of use. Use of such tools is at your own risk.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or the sales terms applied by such sites.
9. Relationship with Shopify
Les Arcadiens uses the Shopify platform to provide its services. Sales made on this website are concluded directly between Les Arcadiens and the customer. Shopify is not involved in the commercial relationship.
10. Personal Data
Personal data collected is processed in accordance with our Privacy Policy. By using our website, you accept this policy and the processing of your data by Shopify.
11. Contributions and Reviews
Any content you submit (reviews, suggestions, feedback) may be used by Les Arcadiens for improvement or communication purposes. You must hold the necessary rights to any content you submit.
12. Accuracy of Information
Despite our efforts, errors may appear on the website. We reserve the right to correct any inaccurate or outdated content without notice.
13. Prohibited Uses
You agree to use our website lawfully and respectfully. Any abusive, fraudulent, or unlawful use is strictly prohibited and may result in suspension of your access to the Services.
14. Termination
We may terminate your access to the Services, with or without notice, in case of non-compliance with these Terms.
15. Warranties and Liabilities
The Services are provided “as is”. We do not guarantee uninterrupted or error-free access. Les Arcadiens cannot be held liable for any indirect or consequential damages related to the use of the website or products.
16. Governing Law
These Terms are governed by French law. In the event of a dispute, the competent courts shall be those within the jurisdiction of our registered office.
17. Contact Details
Les Arcadiens
Sole proprietorship of Geoffrey Kazmierczak
18 Rue d’Hérouville, 14000 Caen, France
SIRET: 75025629900066
VAT: FR0Q750256299
📞 +33 2 61 53 71 37
📧 contact@lesarcadiens.fr
